Do you work with my insurance company?
We work with all insurance companies and bill them directly. You do not need to front the repair cost and wait for reimbursement.
Insurance Claims & Direct Billing
We handle insurance coordination so you are not stuck playing middleman between the adjuster and the shop.
Can the insurance company make me use their shop?
No. In Texas you choose your repair shop. Insurers can recommend a network shop, but the decision is yours, and we will work with your carrier either way.
What is a supplement and will it delay my repair?
A supplement is additional damage found after teardown that was not on the original estimate. We document it with photos and submit it right away. Approval timing depends on the carrier, and we tell you as soon as it affects your completion date.
Do I pay my deductible to you or to the insurance company?
Your deductible is paid to the shop at delivery. The insurer pays the remaining approved amount directly.
Should I file a claim or pay out of pocket?
It depends on your deductible and the repair cost. We will give you a written estimate first so you can compare before deciding — that is what the free estimate is for.
Do you handle the claim paperwork?
We document the damage, communicate with the adjuster, submit supplements, and keep you updated at every step. You stay informed without having to chase anyone.